POSITION SUMMARY 

The Manager of Housing Operations is responsible for building operations and program logistics in the Ready to Work transitional housing program. This position requires great attention to detail, as well as the ability to manage multiple projects in a residential program. Program services include intervening in emotional and medical crises, providing a monitored safe living space, and providing support and encouragement to residents. Additional duties include supervision of House Managers and On-Call staff, maintaining an adequate supply of items necessary to run a 24-hour facility, ordering items needed on a weekly basis, coordination of the work order system and working with outside contractors as needed. All Bridge House staff are responsible for creating a positive, client-centered culture. 

ABOUT US 

Ready to Work is a program of Bridge House which ends homelessness one person at a time with a sidewalk-to-housing continuum of programming from low-barrier basic needs to its innovative Ready to Work program, Colorado’s first work-first solution for adults experiencing homelessness that is sustainably changing lives through paid employment, housing, and case management with locations in Boulder, Aurora, and Englewood (2025). Participants are employed by one of two social enterprises: outdoor crews or Community Table Kitchen Catering. 

BRIDGE HOUSE MISSION STATEMENT 

Bridge House believes in, respects and empowers people who are experiencing homelessness. We connect them to employment and housing opportunities so they can realize and embrace their future. 

LEARN MORE: boulderbridgehouse.org/ready-to-work and follow our impact @bobridgehouse on Facebook and IG. 

RESPONSIBILITIES AND DUTIES 

• Tracks sign in/out documentation to maintain accurate census. 
• Conduct hourly rounds on all residents, keeping an accurate count of all residents in the building. 
• Monitor building equipment for repairs and request outside service when necessary. 
• Maintain inventory of building supplies and submit purchase orders for supplies as needed. 
• Monitors compliance with policies and procedures in the resident handbook. 
• Coordinates action in response to medical and other emergencies. 
• Provides crisis intervention for residents. 
• Maintains and updates client data. 
• Participates in case conferences, staff meetings, and shift changes to promote communication between all staff involved with residents in the program. 
• Provide input to the case management team on trainee performance. 
• Train, schedule and supervise in house janitorial and kitchen crew based on daily checklist. 
• Oversee meal set up and cleanup with assistance for trainees. 
• Maintain and supervise the purchase order system and make sure necessary items are in stock at all times. Supervise House Managers and On-Call residential staff. 
• Organize a monthly schedule for a 24-hour facility. 
• Responsible for making sure that ongoing bills are taken care of. For example, Netflix, Amazon Prime, elevator and fire inspection payments in coordination with the Program Director. 
• Maintain petty cash for the program. 
• Organize and coordinate the in house work order system. 
• Point of contact for outside contractors hired to fix issues in the building. 
• Organize facility repairs with contractors or skilled trainees with expertise in areas of need. 
• Promote and model the values and vision of Bridge House and Ready to Work program, in day to day work and in relationships with community partners and the public. 
• Performs other duties, as assigned.

QUALIFICATIONS AND SKILLS 

Education: High school graduate or equivalent. 
Experience: 6 months of human service experience or other relevant experience 
Knowledge, Skills, and Abilities: 

• Ability to work with little or no supervision. 
• Desire to help homeless men and women transition to stability 
• Working knowledge of issues relevant to homelessness and legally mandated clients. 
• Excellent written and verbal communication skills. 
• Knowledge of (or ability to learn) program policies and procedures. 
• Ability to verbally de-escalate situations, or the willingness to learn verbal de-escalation techniques. 
• Ability to work effectively with angry, argumentative, resistant, and possibly intoxicated clients in an understanding, consistent, and stable way. 
• Must show excellent judgment regarding client-related issues, including confidentiality, legal, and emergency crisis situations. 
• Physical assessment and intervention skills, including basic first aid training and CPR training. 
• Culturally sensitive, with the ability to work effectively with clients from diverse populations. 
• Ability to work well under stress. 
• Possess solid organizational skills. 
• Ability to coordinate multiple tasks and supervision of trainees assigned to in house crew. 
• Ability to work well with coworkers and the public. 
• Must have CPR certification (current or within three months of hiring). 

COMPENSATION AND BENEFITS 

• This is a full time, in-person, essential, benefit-eligible position based in Englewood, CO., directly reporting to the Program Director 
• Hourly rate dependent on experience, starting at $21/hour 
• Health insurance with dental and vision options 
• 403b investment opportunity 
• Sick, holiday, and 56-hours floating holiday pay 

TO APPLY 

• Please email a cover letter and resume to: [email protected] 
• Immediate start date. Applications will be accepted until the position is filled. 

NON DISCRIMINATION POLICY 

Bridge House is an Equal Opportunity Employer and is dedicated to the spirit of the intent of equal employment opportunity. We prohibit unlawful discrimination on the basis of age, race, color, gender, sexual orientation, national origin, religion, disability, genetic information, or any other applicable status protected by state of local law. This policy applies to all areas of employment and includes unlawful harassment based on any of these protected classes. Unlawful harassment includes verbal or physical conduct that has the purpose or effect of substantially interfering with an individual’s work performance or creating an intimidating, hostile, or offensive work environment. This policy applies to all employees, including managers, supervisors, co-workers, and non-employees such as clients, vendors, consultants, etc.

POSITION SUMMARY

Oversee the daily logistics of our 24/7 facility, maintaining safety and overall execution of Bridge House navigation. To be a member of  a clean, sober team that sets a good example by cooperatively conducting (under general direction and supervision) the daily and nightly operation of all activities pertaining to the navigation program, ensuring the safety of clients, staff, volunteers, and the neighborhood. Collaborate with case management staff to ensure proper program implementation.

ABOUT US

Ready to Work is a program of Bridge House which ends homelessness one person at a time with a sidewalk-to-housing continuum of programming from low-barrier basic needs to its innovative Ready to Work program, Colorado’s first work-first solution for adults experiencing homelessness that is sustainably changing lives through paid employment, housing, and case management with locations in Boulder, Aurora, and Englewood (2025). Participants are employed by one of two social enterprises: outdoor crews or Community Table Kitchen Catering.

BRIDGE HOUSE MISSION STATEMENT

Bridge House believes in, respects and empowers people who are experiencing homelessness. We connect them to employment and housing opportunities so they can realize and embrace their future.

LEARN MORE: boulderbridgehouse.org/ready-to-work and follow our impact @bobridgehouse on Facebook and IG.

RESPONSIBILITIES AND DUTIES

• Responsible for ensuring that the daily operations of the shelter run effectively and in accordance with Bridge House philosophy, values and directives in order to provide the highest quality of services possible.
• Assist staff in upholding protocol to make sure the navigation center is running smoothly and within the program directives.
• Oversight of daily/nightly navigation activities, and timely, professional follow-up with staff and clients as appropriate.
• Participation in administrative tasks such as processing logs, client needs and phone inquiries.
• Ensure that participants are flagged for welcome meetings and progress updates as scheduled
• Ensure the safety and cleanliness of the center
• Follow the rules of conduct as described in the Employee Handbook.
• Attend and participate in required meetings for training, supervision, and management of operations.
• Perform other duties as assigned.

QUALIFICATIONS AND SKILLS

Education: High school graduation or equivalent
Experience: 6 months of human services or other relevant experience
Knowledge, Skills, and Abilities: 

• Effective interpersonal skills with clients and staff.
• Experience with persons who are currently homeless.
• Possess compassion for others.
• Ability to work independently and as a team.
• Ability to maintain confidentiality about clients, staff and other confidential information.
• Ability to defuse and de-escalate volatile situations.
• Attentiveness to detail.
• Ability to interact with emergency services such as police, firefighters or EMTs.
• Willingness to learn about other resources and services in order to refer clients as appropriate.
• Ability to maintain written records and compose written reports.
• Ability to recognize opportunities to enhance operations and to communicate those to staff. 
• Basic computer skills and use of Microsoft Office such as Word and Excel.
• Must be able to stay awake through an entire work shift.
• Must be able to lift and move items weighing up to 50 pounds such as tables, chairs, blankets and black bags.
• Must be able to perform duties associated with cleaning such as sweeping, mopping, and scrubbing.
• Must pass a drug and alcohol screen, as well as background check.

COMPENSATION AND BENEFITS

• This is a full time, in person position in Englewood, Colo. and directly reports to the Navigation Manager
• Compensation is $18.25/hour
• Health insurance with dental and vision options
• 403b investment opportunity
• Sick, holiday, and 56-hours floating holiday pay

TO APPLY 

• Please email a cover letter and resume to: [email protected]
• Immediate start date. Applications will be accepted until the position is filled.

NON DISCRIMINATION POLICY

Bridge House is an Equal Opportunity Employer and is dedicated to the spirit of the intent of equal employment opportunity. We prohibit unlawful discrimination on the basis of age, race, color, gender, sexual orientation, national origin, religion, disability, genetic information, or any other applicable status protected by state of local law. This policy applies to all areas of employment and includes unlawful harassment based on any of these protected classes. Unlawful harassment includes verbal or physical conduct that has the purpose or effect of substantially interfering with an individual’s work performance or creating an intimidating, hostile, or offensive work environment. This policy applies to all employees, including managers, supervisors, co-workers, and non-employees such as clients, vendors, consultants, etc.

JOB DESCRIPTION

Monitor and supervise residents in the 48-bed Ready to Work transitional housing program. This position will be responsible for covering a variety of shifts that require great attention to detail and flexibility. Program services include intervening in emotional and medical crises, providing a monitored safe living space, and providing support and encouragement to residents. All Bridge House and Ready to Work staff is responsible for creating a positive, client-centered culture.

DUTIES may include, but are not limited to, the following:

• Track sign in/out documentation to maintain accurate census.
• Conduct hourly rounds on all residents, keeping an accurate count of all residents in the building.
• Monitor building equipment for repairs and request outside service when necessary.
• Maintain inventory of building supplies and communicate with House Managers on needed items.
• Monitor compliance with policies and procedures in resident handbook.
• Coordinate action in response to medical and other emergencies.
• Provide crisis intervention for residents.
• Maintain and update client data.
• Provide input to case management team on trainee performance.
• Monitor in-house janitorial crew based on daily checklist.
• Communicate with supervisors on outside work crew’s schedules.
• Oversee meal set up and clean up with assistance for trainees.
• Promote and model the values and vision of Bridge House, in day-to-day work and in relationships with community partners and the public.
• Perform other duties, as assigned.

SHIFT HOURS:
The hours of available shifts will vary; on-calls are not guaranteed a set amount of hours. On-calls will submit their availability by the 5th of the month for the following month’s schedule. On-calls must be available for 2 night shifts per week, including one weekend, and be able to work major holidays.

QUALIFICATIONS

• Education: High school graduate or equivalent. Experience: 6 months of human service experience or other relevant experience.
• Knowledge, Skills, and Abilities:
  • Ability to work with little or no supervision.
  • Desire to help homeless men and women transition to stability.
  • Working knowledge of issues relevant to homelessness and legally mandated clients.
  • Excellent written and verbal communication skills.
  • Knowledge of (or ability to learn) program policies and procedures.
  • Ability to verbally de-escalate situations, or the willingness to learn verbal de-escalation techniques.
  • Ability to work effectively with angry, argumentative, resistant, and possibly intoxicated clients in an understanding, consistent, and stable way.
  • Must show excellent judgment regarding client-related issues, including confidentiality, legal, and emergency crisis situations.
  • Physical assessment and intervention skills, including basic first aid training and CPR training.
  • Culturally sensitive, with the ability to work effectively with clients from diverse populations.
  • Ability to work well under stress.
  • Ability to work well with coworkers and the public.
  • Must have CPR certification (current or within three months of hiring).

POSITION SUMMARY 

The Ready to Work Program, which provides paid transitional employment and housing for individuals transitioning to stability, seeks a well-qualified, self-motivated candidate to provide case management services for previously homeless adults. This position is responsible for coordination of all services during the trainee life cycle of the program. 

ABOUT US 

Ready to Work is a program of Bridge House which ends homelessness one person at a time with a sidewalk-to-housing continuum of programming from low-barrier basic needs to its innovative Ready to Work program, Colorado’s first work-first solution for adults experiencing homelessness that is sustainably changing lives through paid employment, housing, and case management with locations in Boulder, Aurora, and Englewood (2025). Participants are employed by one of two social enterprises: outdoor crews or Community Table Kitchen Catering. 

BRIDGE HOUSE MISSION STATEMENT 

Bridge House believes in, respects and empowers people who are experiencing homelessness. We connect them to employment and housing opportunities so they can realize and embrace their future. 

LEARN MORE: boulderbridgehouse.org/ready-to-work and follow our impact @bobridgehouse on Facebook and IG. 

RESPONSIBILITIES AND DUTIES 

• Identify client barriers to employment and help client’s access resources to eliminate them.
• Work together with Ready to Work and Bridge House staff to help assess and identify behavioral health issues as early as possible. 
• Collaborate with other members of the case management team to assist and help clients work on behavioral health issues. 
• Assist in creating and maintaining on-site recovery support services in our transitional living program.
• Research and identify referral opportunities for clients in need of behavioral health services.
• Coordinate treatment planning to address mental health and substance use issues. 
• Provides crisis intervention for residents. 
• Maintains and updates client data. 
• Participates in case conferences, staff meetings, and shift changes to promote communication between all staff involved with residents in the RTW program. 
• Provide input to the other members of the team on trainee performance. 
• Work with outside providers that will be providing groups and activities in the building for residents.
• Monitors compliance with policies and procedures in the resident handbook. 
• Promote and model the values and vision of Bridge House and Ready to Work, in both day to day operations, as well as in their relationships with community partners and the public. 
• Performs other duties, as assigned. 

QUALIFICATIONS AND SKILLS 

Education: Bachelors Degree or equivalent experience 
Experience: Six (6) months of human service experience or other relevant experience 
Knowledge, Skills, and Abilities: 

• Strong commitment to providing opportunities for homeless men and women to reach stability
• Ability to work with little or no supervision. 
• Working knowledge of issues relevant to homelessness and legally mandated clients. 
• Excellent written and verbal communication skills. 
• Knowledge of (or ability to learn) program policies and procedures.
• Ability to verbally de-escalate situations, or the willingness to learn verbal de-escalation techniques.
• Ability to work effectively with angry, argumentative, resistant, and possibly intoxicated clients in an understanding, consistent, and stable way. 
• Must show excellent judgment regarding client-related issues, including confidentiality, legal and emergency crisis situations. 
• Physical assessment and intervention skills, including basic first aid training and CPR training.
• Culturally sensitive, with the ability to work effectively with clients from diverse populations.
• Ability to work well under stress. 
• Ability to work well with coworkers and the public. 
• CAS II or higher preferred. 
• Must have CPR certification (current or within three months of hiring). 

COMPENSATION AND BENEFITS 

• This is a full time, in-person, essential, benefit-eligible position based in Englewood, Colo., directly reporting to the program director
• Hourly rate dependent on experience, starting at $22/hour
• Health insurance with dental and vision options
• 403b investment opportunity
• Sick, holiday, and 56-hours floating holiday pay

TO APPLY 

Please email a cover letter and resume to: [email protected] 

Immediate start date. Applications will be accepted until the position is filled.

POSITION SUMMARY 

Bridge House is seeking a Navigation Case Manager to manage and oversee our Tri-Cities Navigation program. This program is an intentional, sheltering model designed to address the needs of adults experiencing homelessness by provided shelter combined with individualized assessment, navigation case management, housing plans, and access to services including mental health, medical care, and employment assistance 

ABOUT US 

Bridge House, a Boulder-based non-profit organization, provides an array of resources to help adults experiencing homelessness access basic needs and opportunities to stabilize in housing and employment. Services include meals, overnight shelter, case management, employment opportunities, as well as access to mental health care, substance abuse treatment, and housing. 

BRIDGE HOUSE MISSION STATEMENT 

Bridge House believes in, respects and empowers people who are experiencing homelessness. We connect them to employment and housing opportunities so they can realize and embrace their future. 

LEARN MORE: boulderbridgehouse.org and follow our impact @bobridgehouse on Facebook and IG. 

RESPONSIBILITIES AND DUTIES 

• Complete intakes 
• Conduct outreach services with community partners, stakeholders and Bridge House events 
• Attend local community partner meetings 
• Conduct welcome meetings to educate the clients on Bridge House and other local services. 
• Conduct one-on-one case management meetings 
• Screen clients for diversion or vulnerability assessments 
• Build and maintain positive working relationships with clients, co-workers, other agencies and the public using principles of good customer service. 
• Work with operations staff to help track clients progress through their case management plans 
• Evaluate client risk and assess need for immediate intervention 
• Respond to emails received from the general contact address 
• Return general case management phone calls 
• Attend case management meetings, all staff meetings, monthly training and any other Bridge House meetings as needed. 
• Communicate with BH case management team on client information as needed 
• Attend the complex client meeting 
• Build and maintain positive working relationships with, clients, co-workers, other agencies and the public using principles of good customer service 

QUALIFICATIONS AND SKILLS 

Education: Bachelor's Degree, CAS or equivalent experience 

Experience: 6 months human services experience 

Knowledge, Skills, and Abilities: 

• Commitment to helping homeless individuals become more stable 
• Experience working individuals experiencing mental illness, substance abuse and homelessness 
• Flexibility 
• Ability to manage conflict
• Ability to multitask 
• Computer skills, comfortable with word and excel and cloud-based client management system 
• Knowledge of homeless resources in Tri-cities area 
• Knowledge of and ability to identify types of mental illness, substance abuse and other challenges faced by homeless population 
• Excellent communication skills 
• Creative problem solving skills 

COMPENSATION AND BENEFITS 

• This is a full-time, in-person, benefit-eligible position based in Englewood, Colorado and will directly report to the navigation manager 

• Salary dependent on experience beginning at $22/hour
• Health insurance with dental and vision options
• 403b investment opportunity
• Sick, holiday, and 56-hours floating holiday pay

TO APPLY 

Please email a cover letter and resume to: [email protected] 

Immediate start date. Applications will be accepted until the position is filled