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Careers

We are a non-profit organization dedicated to ending homelessness one person at a time through access to employment, training, and housing. In addition to the Ready to Work program – which provides paid work, housing, and support services for adults experiencing homelessness who are working to re-entering the workforce – Bridge House also provides outreach case management services for basic needs through its Path to Home program and nightly meals through its Community Table dinner program. Bridge House is a bridge for many seeking a pathway out of homelessness.

Come Join Our Team!

Positions Open for New Applicants

Catering Coordinator - Community Table Kitchen

Bridge House – a Boulder-based non-profit organization dedicated to ending homelessness one person at a time through access to employment, training, and housing – is seeking a full time Catering Coordinator.

Duties & Qualifications

DUTIES may include, but are not limited to, the following:

  • Catering
  • Assist Executive Chef and Kitchen staff with all needs
  • Respond to all catering inquires via email, website or phone within 24 hours
  • Manage all interactions to determine event needs, set meetings, site-walks, set up rental reservations, bartending services if necessary using CTK contacts
  • Prepare catering proposals based on customer needs (menu, pricing, contract guidelines)
  • Maintain Catering Event Calendar - ensure Executive Chef has proposals in advance (each Thursday for following week)
  • Print Food labels for each event, attend large events to network & assist in set up/tear down if needed.
  • Market Catering services to increase customer base
  • Pack Catering props/equipment when necessary
  • Track cost and profit by catering event
  • Longmont Youth Center - direct point of contact for all meal deliveries - work with finance team to invoice monthly
  • TAKE & BAKE - receive all orders, organize and get to kitchen ASAP on Monday AM
    • Orders may come in throughout the week for later pickups. Labels for each order
  • WHOLESALE (Lucky's, Dairy Center) - Point of contact for wholesale customers, collect orders the week prior (Thursday's) for the following week - ensure executive chef and kitchen crew have orders Thursday. Labels for each order!
  • EFAA Meals - track numbers and work with finance team to invoice monthly. ORDER LABELS when kitchen becomes low from Community Food Share.
  • Review CTK Voicemail – it is received via email, delegate as needed
  • Café Marketing, Menu/Pricing (update as needed), deposit pickups for all 3 cafe's weekly (work with finance), and check revenue weekly on back end of Square. Work with finance for Naropa subsidy. Menu Boards/Signage/Marketing for all 3 cafes. Update spreadsheets to track wholesale, cafe and catering revenue/expenses
  • ORDERING: all catering equipment & stationary (labels, tongs, signage, kitchen needs, etc.)

Skills & proficiencies:

  • Scheduling
  • Organization
  • Decision-Making
  • Data Entry Skills
  • Dependable
  • Planning and Organizing
  • Communication Skills
  • Team Work
  • Efficient

QUALIFICATIONS

Education: BA or equivalent work experience

Experience: Catering and/or food service management experience required.

Availability: Working nights and weekends is expected

Operations Manager - Community Table Kitchen

Bridge House – a Boulder-based non-profit organization dedicated to ending homelessness one person at a time through access to employment, training, and housing – is seeking an Operations Manager to oversee operations of our growing brownie company. This role is responsible for the effective and successful management of labor, inventory, productivity, quality control and safety measures.

Duties & Qualifications

DUTIES may include, but are not limited to, the following:

  • Recruit, select, train, schedule, coach, employees.
  • Create production schedule and communicate plan with team.
  • Implement production, productivity, quality and customer-service standards; resolve problems; complete audits; identify savings/efficiency ideas.
  • Order supplies. (Ingredients, packaging)
  • Follow/Develop operations systems by determining product handling and storage requirements.
  • Oversee equipment utilization, perform inventory management and shipping.
  • Perform order fulfillment. (Most baking and packaging happens before fulfillment rush.)
  • Analyze process workflow, employee and space requirements and equipment layout; implement changes to maximize productivity.
  • Create and maintain Recall Binder (tracking certain ingredients)
  • Communicate customer issues with operations team and devise ways of improving the customer experience, including resolving problems and complaints
  • Identify areas of processing improvement

Operations Manager top skills & proficiencies:

  • People Management
  • Scheduling
  • Proficient in Excel
  • Organization
  • Decision-Making
  • Data Entry Skills
  • Dependable
  • Planning and Organizing
  • Communication Skills
  • Team Work
  • Efficient

QUALIFICATIONS

Education: BA or equivalent work experience

Experience: Management experience, customer service and commercial kitchen experience preferred.

On-Call House Manager - Ready to Work

Monitor and supervise residents in the 48-bed Ready to Work transitional housing program. This position will be responsible for covering a variety of shifts that require great attention to detail and flexibility. Program services include intervening in emotional and medical crises, providing a monitored safe living space, and providing support and encouragement to residents. All Bridge House and Ready to Work staff is responsible for creating a positive, client-centered culture.

Duties & Qualifications

DUTIES may include, but are not limited to, the following:

  • Track sign in/out documentation to maintain accurate census.
  • Conduct hourly rounds on all residents, keeping an accurate count of all residents in the building.
  • Monitor building equipment for repairs and request outside service when necessary.
  • Maintain inventory of building supplies and communicate with House Managers on needed items.
  • Monitor compliance with policies and procedures in resident handbook.
  • Coordinate action in response to medical and other emergencies.
  • Provide crisis intervention for residents.
  • Maintain and update client data.
  • Provide input to case management team on trainee performance.
  • Monitor in-house janitorial crew based on daily checklist.
  • Communicate with supervisors on outside work crew’s schedules.
  • Oversee meal set up and clean up with assistance for trainees.
  • Promote and model the values and vision of Bridge House, in day-to-day work and in relationships with community partners and the public.
  • Perform other duties, as assigned.

Shift Hours:
The hours of available shifts will vary; on-calls are not guaranteed a set amount of hours. On-calls will submit their availability by the 5th of the month for the following month’s schedule. On-calls must be available for 2 night shifts per week, including one weekend, and be able to work major holidays.


QUALIFICATIONS

Education: High school graduate or equivalent. Experience: 6 months of human service experience or other relevant experience.

Knowledge, Skills, and Abilities:

  • Ability to work with little or no supervision.
  • Desire to help homeless men and women transition to stability.
  • Working knowledge of issues relevant to homelessness and legally mandated clients.
  • Excellent written and verbal communication skills.
  • Knowledge of (or ability to learn) program policies and procedures.
  • Ability to verbally de-escalate situations, or the willingness to learn verbal de-escalation techniques.
  • Ability to work effectively with angry, argumentative, resistant, and possibly intoxicated clients in an understanding, consistent, and stable way.
  • Must show excellent judgment regarding client-related issues, including confidentiality, legal, and emergency crisis situations.
  • Physical assessment and intervention skills, including basic first aid training and CPR training.
  • Culturally sensitive, with the ability to work effectively with clients from diverse populations.
  • Ability to work well under stress.
  • Ability to work well with coworkers and the public.
  • Must have CPR certification (current or within three months of hiring).

Part-Time House Manager - Ready to Work

Monitor and supervise residents in the 48-bed Ready to Work transitional housing program. This position will be responsible for covering a variety of shifts that require great attention to detail and flexibility. Program services include intervening in emotional and medical crises, providing a monitored safe living space, and providing support and encouragement to residents. All Bridge House and Ready to Work staff is responsible for creating a positive, client-centered culture.

Duties & Qualifications

DUTIES may include, but are not limited to, the following:

  • Track sign in/out documentation to maintain accurate census.
  • Conduct hourly rounds on all residents, keeping an accurate count of all residents in the building.
  • Monitor building equipment for repairs and request outside service when necessary.
  • Maintain inventory of building supplies and communicate with House Managers on needed items.
  • Monitor compliance with policies and procedures in resident handbook.
  • Coordinate action in response to medical and other emergencies.
  • Provide crisis intervention for residents.
  • Maintain and update client data.
  • Provide input to case management team on trainee performance.
  • Monitor in-house janitorial crew based on daily checklist.
  • Communicate with supervisors on outside work crew’s schedules.
  • Oversee meal set up and clean up with assistance for trainees.
  • Promote and model the values and vision of Bridge House, in day-to-day work and in relationships with community partners and the public.
  • Perform other duties, as assigned.

Shift Hours:
This is a part-time position that requires 20-29 hours weekly. Part-time employees receive vacation, sick and holiday pay.


QUALIFICATIONS

Education:
High school graduate or equivalent. Experience: 6 months of human service experience or other relevant experience.

Knowledge, Skills, and Abilities:

  • Ability to work with little or no supervision.
  • Desire to help homeless men and women transition to stability.
  • Working knowledge of issues relevant to homelessness and legally mandated clients.
  • Excellent written and verbal communication skills.
  • Knowledge of (or ability to learn) program policies and procedures.
  • Ability to verbally de-escalate situations, or the willingness to learn verbal de-escalation techniques.
  • Ability to work effectively with angry, argumentative, resistant, and possibly intoxicated clients in an understanding, consistent, and stable way.
  • Excellent judgment regarding client-related issues, including confidentiality, legal, and emergency crisis situations.
  • Physical assessment and intervention skills, including basic first aid training and CPR training.
  • Cultural sensitivity, with the ability to work effectively with clients from diverse populations.
  • Ability to work well under stress.
  • Ability to work well with coworkers and the public.
  • CPR certification (current or within three months of hiring).

Bookkeeper

The Bookkeeper is responsible for bookkeeping for the whole organization as well providing administrative support to the development department. The position is located in Boulder, CO but will require regular trips to Aurora, CO (2-4 times per month).

Duties & Qualifications

DUTIES may include, but are not limited to, the following:

  • Maintaining accurate and timely financial records in accounting software
  • Processing all incoming checks, cash and online payments including posting in accounting software and making bank deposits
  • Prepare invoices for Bridge House’s social enterprise clients and reimbursement contracts
  • Process all accounts payable including posting in accounting software and payment preparation and submission
  • Maintain petty cash funds for departments
  • Prepare monthly sales tax returns
  • Responsible for monthly RTD bus pass order
  • Provide assistance to department directors for administrative and financial tasks (expense reports, etc.)
  • Purchase office supplies and other supplies as needed
  • Manage online payment processing systems in conjunction with appropriate departments (Paypal, GivingFirst, Square, etc.)
  • Responsible for entering donations into development database and sending out tax letters to donors.

SUPERVISION RECEIVED
Receives direction from the Director of Finance.


QUALIFICATIONS

  • Associate’s degree in business/financial field
  • Proficient accounting knowledge
  • 1-2 years of experience in bookkeeping
  • High level of detail orientation and organizational skills
  • Excellent verbal and written communication skills
  • Excellent computer skills including MS Office and accounting software (QuickBooks)
  • Ability to work with a wide range of people (clients, volunteers, staff, service providers, funders, etc.)
  • Valid driver’s license and good driving record.
  • Need to be able to provide reliable transportation for trips to program location in Aurora, CO.

Program Staff

Bridge House is piloting a sheltering program called Path to Home that is joined with services including intake, assessment, navigation and assistance with additional basic needs. Capacity for sleeping up to 50 people, and accommodations will be available on a first come, first serve basis for the first night of entry. One week stays with a reserved “bed” will be provided based on an assessment and service plan that include a clear step by step, custom navigation program for the participant to follow, combined with a one week stay. Each participant will have an intended exit as part of their service plan which will be monitored daily. Safety will be of paramount importance on site.. Bridge House also runs Severe Weather Shelter for up to an additional 72 people. SWS operates when triggered with the following weather conditions; 1. low temperature of 32 degrees Fahrenheit or below; OR 2. low temperature of 38 degrees Fahrenheit or below with 20% or more probability of precipitation predicted.

Job Objective
To be a member of a clean, sober team that sets a good example by cooperatively conducting (under general direction and supervision) the day-to-day operation of all activities pertaining to the Path to Home program & Sever Weather Shelter insuring the safety of the clients, staff, volunteers, the host facility, and the neighborhood. Collaborate with case management staff to ensure proper program implementation.

Overall Context
Path to Home program is a 24/7 program. Severe Weather Shelter runs from 6pm-7am and is on a rotating location basis at 2691 30th Street Boulder Co, 80301.

Staff members working Severe Weather Shelter operating hours are 6pm-7am. This split is to parts 6p - Midnight and Midnight - 8am. The locations of the Path to Home vary depending on the day of the week, and all sites are located within the City of Boulder. Staff members must provide their own transportation to and from the site. Staff members work as a team in cooperation with the Operations Manager, case management staff, and the Bridge House Executive Director and Board.

Duties & Qualifications

DUTIES may include, but are not limited to, the following:

  • Perform day-to-day operations of the Path to Home program, following site-specific guidelines and Path to Home policies and procedures.
  • Set up for the Severe Weather Shelter program, including moving furniture to make room for clients, laying out blankets, making sure trash cans are available and that restrooms are clean and have supplies.
  • If working Severe Weather Shelter restore the facility to the state agreed upon with the host, including folding and storing blankets, sweeping/mopping floors, emptying trashcans, restocking restrooms, and cleaning to return it to the way it was before opening.
  • Ensure all clients are off property by 7am.
  • Oversee the sign-in of guests and volunteers, the turning in of weapons, and will note the date and location of Path to Home for that night and weather conditions. Will ensure the return of all weapons in the morning and will mark, log, and store all backpacks.
  • Work closely with case management, ensuring that the program is working as smoothly as possibly, performing any tasks or duties that are needed.
  • Promote an atmosphere that is welcoming to all and where clients can spend a restful night.
  • Post and enforce Path to Home rules of conduct, designed to protect the clients, staff, volunteers, the host facility and the neighborhood, including the options of asking clients to leave or calling the police.
  • Treat all clients, staff, and volunteers with dignity and respect.
  • If working nights stay awake and alert for the entire shift, maintaining a quiet, peaceful environment conducive to rest and sleep.
  • Conduct property checks inside and outside the building throughout each shift.
  • If working Severe Weather Shelter restore the facility to the state agreed upon with the host, including folding and storing blankets, sweeping/mopping floors, emptying trashcans, restocking restrooms, and cleaning to return it to the way it was before opening.
  • Ensure all clients are off property by 7am.
  • Implement any special data collection projects as directed.
  • Keep up with laundry, cleaning and other necessary facility activities.
  • Set up and break down for meal services (breakfast and dinner)
  • Complete client interviews and follow-ups and document the results according to procedures.
  • Document, as instructed, any incidents that occur during a shift including asking clients to leave, any disturbances involving persons on the premises, calling 911, the arrival of clients brought by the police or other agencies, etc.
  • Follow the rules of conduct as described in the Employee Manual.
  • Attend and participate in required meetings for training, supervision, and management of operations.
  • Perform other duties as assigned.

Physical Requirements:

  • Must be able to lift and move items weighing up to 25 pounds, like tables and chairs, blankets
  • Must be able to perform duties associated with cleaning like sweeping, mopping, scrubbing
  • Must be drug and alcohol free on the job

GENERAL QUALIFICATIONS

  • Have experience with services for persons who are homeless.
  • Possess compassion and caring for others.
  • Maintain a focus on safety, including the ability to stay calm during stressful situations.
  • Have and maintain appropriate documentation of legal status to work in the United States (Form I-9).

SKILLS & QUALIFICATIONS

  • Certification in CPR/First Aid and completion of all other mandatory training provided by Path to Home.
  • Possession of a working cell phone when on duty and ability to be notified of shift changes by telephone.
  • Must have an e-mail account and must have access to e-mail at least once a day.
  • Candidates with driver’s licenses and a clean record may also be asked to qualify for insurance and drive a truck to or from the site.
  • Urinalysis may be requested as part of an evaluation of job performance.
  • Good interaction skills with guests and volunteers.
  • Ability to work independently and with a team.
  • Ability to maintain confidentiality about guests.
  • Ability to defuse and de-escalate volatile situations.
  • Attentiveness to details.
  • Ability to interact with emergency services like police, fire fighters, or EMTs.
  • Willingness to learn about other resources and services to refer guests as appropriate.
  • Ability to maintain written records and compose written reports.
  • Ability to recognize opportunities to enhance operations and to communicate those to others on staff.
  • Basic computer skills and use of word processing and spreadsheet applications.

Non-Discrimination Policy

Bridge House is an Equal Opportunity Employer and is dedicated to the spirit of the intent of equal employment opportunity. We prohibit unlawful discrimination on the basis of age, race, color, gender, sexual orientation, national origin, religion, disability, genetic information, or any other applicable status protected by state of local law. This policy applies to all areas of employment and includes unlawful harassment based on any of these protected classes. Unlawful harassment includes verbal or physical conduct that has the purpose or effect of substantially interfering with an individual’s work performance or creating an intimidating, hostile, or offensive work environment. This policy applies to all employees, including managers, supervisors, co-workers, and non-employees such as clients, vendors, consultants, etc.